Privacy policy

This Privacy Policy describes how Wellness Homemade collects, uses, and discloses your personal information when you visit or make a purchase from wellnesshomemade.shop or otherwise interact with our services.

By accessing or using any of the Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. Updates will be posted on this page with the revised "Last Updated" date.

What Information We Collect

We collect personal information directly from you, automatically through your use of the Services, and from third-party sources. This includes:

  • Contact Information: name, email, phone number, shipping and billing address.

  • Order and Account Information: purchase history, account credentials, payment confirmation.

  • Usage Data: IP address, device and browser type, site interactions, referral URLs.

  • Marketing and Tracking Technologies: including data collected via Facebook Pixel, TikTok Pixel, and Google Analytics.

How We Use Your Information

We use your information to:

  • Fulfill and manage orders and accounts.
  • Provide customer service and respond to inquiries.
  • Improve the Site and personalize user experience.
  • Conduct marketing and remarketing through email, SMS, and advertising platforms such as Facebook, Instagram, TikTok, and Google.
  • Detect fraud and maintain site security.

Data Retation 

We retain:

  • Purchase and order data for 7 years, to comply with accounting and legal obligations.
  • Email addresses and marketing consent for up to 5 years, unless unsubscribed earlier.
  • Inactive account data for 2 years after the last interaction.

Use of Pixels and Marketing Tools

We use Facebook Pixel, TikTok Pixel, Google Analytics, and similar tracking tools to understand user behavior, improve our Site, and deliver targeted advertising. These tools may collect session-based data and track user actions across platforms.

Compliance with CASL (Canadian Anti-Spam Legislation)

If you are located in Canada, we comply with CASL. We only send marketing communications with your express consent. You may withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us directly.

Your Rights and Choices

You may have the right to access, correct, delete, or restrict the use of your personal data. You may also opt out of marketing emails at any time. For privacy-related requests, please contact us using the information below.

Contact Us

If you have any questions or would like to exercise your privacy rights, please contact us:

Email: wellnesshomemade@gmail.com
Mail: 4641 Post Street, #5050, El Dorado Hills, CA 95762, USA